Try it out. Here’s how.
Buy it. Try it at home.
We understand finding the right shade & formula can be hard. If you buy it, try it at home and it’s not perfect for you, then you can return it completely free within 30 days.
Not perfect? Return for free.
All you have to do is include your original packing slip in the package and return it to us for free using Royal Mail.
Chat to an expert.
Alternatively, chat to a Clinique consultant via our Expert Advice button bottom right or visit our virtual services for more options to find your perfect match.
Returns are simple.
4 Questions
Start here.
Initiate your online return and generate a prepaid return label—no printer required.
Allow time for processing.
The returned item must first be received at our warehouse. Once we have your item, we’ll process your return. Please allow 14 working days from the date your order is returned for your refund to be processed.
We’ll send a confirmation email.
After your return has been fully processed, we’ll email you a credit confirmation with your refund amount.
What can’t be returned online.
Clinique eGift cards, gift cards, promotional items, final sale items, and Clinique products purchased anywhere other than Clinique.co.uk are not eligible for return online. We will not provide a full refund if the goods show signs of unreasonable use.
Great perks every day.
Free standard shipping every day.
Smart Rewards members enjoy free standard shipping, no minimum. Non-members spend $50+.
Enjoy Smart Rewards Benefits.
Join free to earn points. Redeem them for full-size products. Get a surprise birthday gift and more.