Delivery Charges and Options
| Delivery Options & Charges |
Delivery charges are per order: (delivery for most standard orders within 2-5 business days) An order can be delivered to one address only. If you require to send orders to multiple addresses you will need to place a separate order for each address. UK delivery options (orders placed Monday to Friday excluding Bank Holidays) Option one - Standard Delivery Delivery within two to five working days. £ 3.95 Option two - Named Day Delivery Delivery on a date of your choice, Monday to Friday, subject to availability and excluding public holidays. Delivery to Northern Ireland, Scottish Highlands, islands and other rural areas will be within 5 working days of your selected named day. £ 4.95 Option three - Next Day Delivery Orders must be placed by midday for next 'working day' delivery £ 6.50 Option four - AM Next Day Delivery Order must be placed before midday for AM (before midday) next 'working day' delivery. £ 8.00 Option five - Saturday AM Delivery Orders must be placed by midday on a 'working Friday' to guarantee Saturday AM delivery. £10.50 |
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| Delivery Rules and Restrictions |
UK mainland orders received by 12 noon, Monday to Friday, will be dispatched the same day for the next day delivery option and the following day for standard delivery. Please allow one additional day for deliveries to off-shore islands, Scottish Highlands and Northern Ireland and 5 working days for 'Named Day Delivery' from your selected named day. Orders are processed and shipped on business days only (Monday through Friday, excluding bank holidays). All orders require a signature upon delivery. DHL@HOME is a premium delivery service that offers flexibility to you. On average around 50% of households are empty between 10am and 4pm, therefore we have local couriers that operate between 7.30am and 9pm to provide re-deliveries at a more convenient time. Simply call the phone number on the 'Failed Delivery Card' to arrange a time of delivery that suits you. Please contact us on 0870 034 2666 if you have any problems with arranging re-delivery. Alternatively DHL will also deliver to a neighbour if you are not at home. We're sorry Clinique only delivers online orders to UK addresses (excluding the Channel Islands). To ensure that there are no mistakes with addresses and to check that our delivery company has all the correct details, we use a system that verifies your address using your postcode. We are unable to process orders to a P.O Box address. |
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